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Remitly
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www.remitly.com
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2.3 out of 5
217 rated reviews
2.3
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217 rated reviews | Is this your business?
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Rebecca R Ezf

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Why did I get charged 200 dollars from y'all I did not order anything

First of all I have not ideal what your company sells and I don't recall buying anything. I would like my money returned. Bank statement.

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Loss:
$200

Preferred solution: Full refund

User's recommendation: explain who you are and what did I order if I ordered something.

Comment
Helpful
Resolved
MOHAMMED E Wfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Sicklerville, New Jersey

Resolved: Asking about my money transfer

My recipient has not received the money until now please I want you To explain to me this reason why

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Anonymous
map-marker Sunbury-On-Thames, England

Money issues

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1.0

I have lost my money over £2000. Its com Completely unsafe to use Completely unsafe to use. There is no particular uk based customer care number so I can call and check the money which I have lost and it's really very hard and painful.

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John K Mcs

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 Verified Reviewer

Last Transaction R26 9** *** ***

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4.0

$300 was sent to Josiane Mako, Côte d'Ivoire. It was dated 10/27 at 12:44 EDT via MTN Bank.

Her account number with you is 05 55 93 ****.

Please let me know where this transfer was paid. Was it in Abidjan?

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Preferred solution: Deliver product or service ordered

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Harriette Jwa

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 Verified Reviewer | map-marker Flint, Flintshire

To check the money I've sent arrives to the reci

Purpose for my call: I recently sent £150 to a family in Lahore, Pakistan

I want to change the amount to £100 and then sent it to the family in Pakistan immediately. Can you please do this now? Please let me know.

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AnaPaula T Fei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

I can sand money from My remitly

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1.0

Fix,my problem please i cant not send money from my reamitly.. i work in the cruse line and i can not call says tha i need call my card is new

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Preferred solution: Deliver product or service ordered

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Shaeleigh Wwj

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Birr, County Offaly

I need help to cancel my card from the app I can't send money again they me to cancel it before using it please help me

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4.0

Please help me cancel my card from the app because I can't send money again

They are asking me to cancel it before sending money so I can't do it that why I need help

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harshan p

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Maynooth, Kildare

I forget my email id password I cant recovered my email

Still one month I couldn't log in Remitly

I forget my mail id password I cant recovered my e mail id

Therefore I couldn't log in Remitly application

I try to start with my another e mail id but its not possible because my Atm card was linked with my old email id

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User's recommendation: Never

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Kyre Ypj
map-marker Dubai, Dubai

Cancelation of transaction

Please send me a number to call

I needed to cancell a transaction

It was mistakently

Send to a country that has

No service of cebuana m lhuilier of receiving money

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Aileene Sne
map-marker Carrollton, Texas

Refund

I had to speak to more that ten different rep's because we kept getting discounted and this was over a weeks time, the last rep i talked to was great and resolved the issue.

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Rosa Ocn
map-marker Frederiksberg, Capital Region

Too low rates

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2.0

Its just normal, ok service. The custommer service guy, could have spoken better english, otherwise than that there were no issues with customer service

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hosea s Awo

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer

Issue Regarding Non-receipt of Funds – Reference Number [R99 0** *** ***]

Dear Remitly Support Team,

I hope this message finds you well.

I am writing to inform you that I have not yet received a mobile money transfer that was sent to me through your platform. The details of the transaction are as follows:

Recipient Name: Serem Hosea

Recipient Phone Number: +254 712 ****78

Reference Number: R99 0** *** ***

Payment Method: Mobile Money (M-Pesa)

Delivery Speed: Express

Submission Date: October 11, 2024, at 11:34 AM EDT

I kindly request your assistance in investigating the status of this transfer, as the funds have not been reflected in my M-Pesa account.

I would appreciate it if you could provide an update or resolution as soon as possible.

Thank you for your prompt attention to this matter. I look forward to your response.

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Preferred solution: Deliver product or service ordered

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MOHAMMED E Wfd

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Kearny, New Jersey

Asking about my money transfer

On 10/24 I sent money to Morocco And my wife has not received it yet so I want to know The reason .?

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Jaima Unx

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 Verified Reviewer | map-marker Santiago De Compostela, A Coruña

I send money since 5 o'clock till now not deliver

I sent money by 5 o'clock till now the money has not yet delivered to Nigeria please what is the problem

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AnaPaula T Fei

This review is from a real person who provided valid contact information and hasn't been caught misusing, spamming or abusing our website. Check our FAQ

 Verified Reviewer | map-marker Sofia, Sofia (Stolitsa)

I cant send money from my remetly

I change my car and now i cant not send money pleaae help me. I user ramitly long time

Wen i try to send saya that i need contact you guys but I work in cruse line onbord i cant call u please help me.

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