If you want your money to be taken out of your account double what you agreed to. No money ever getting to your recipient. If you want to waste hours on the phone and internet teying to get them to correct it. Ultimately javing to complaon to your bank. And then...Read more
Remitly - Not again!
Cannot transfer a few thousand dollars to help a family. They said federal law. I would understand 10’s of thousands to be questioned but not a few thousands. They just cancelled and did not offer a resolution. I will never use or not even recommend Remitly.... never ever!
The worst company to transfer large amounts of money to other countries, after spending a large amount of of time given remitly all the necessary documents and proof funds, I was approved for tier 3, several times they had to update the system to get to that level bad...Read more
Remitly - Not helping
Its a waste of time to call not sending money in Remitly anymore
I have remitly account and it is really pathetic that transaction will start without asking confirmation. It just picks up last transaction happened and send the money without allowing to alter it. Also it is really dangerous thing that they are storing all debit card...Read more
I didn't like
- Too bad
I attempted to send $500 US to a friend in Mexico. Remitly promised a quick transaction with no fees and a fabulous exchange rate to Mexican pesos. After 12 hours I received a request for an image of the recipient's identification. At that point, I started getting cold...Read more
I initiated a transfer on Jan 5 and was informed it would be deposited on Jan 10 . However on Jan 10 I see that a message in transaction details stating it will take another 7 days due to their banking partner down in India . I chatted with customer care rep and he...Read more
I just signed up with remitly last night to send money from USA to a foreign country . An hour later I get an email says my transfer is on hold . I call them and they say they need an image of me holding my driver's license . I'm a 62 yr old guy with the only camera on...Read more
I had a made a transaction and once submitted it was notified to me that there was a delay due to partner system down time. When i checked with the customer care , that was the worse chat i had ever in my life While we understand there are certain areas which will...Read more
I sent money to my niece on November 14th; however, she was turned away because the system was unavailable. She came back the next day to find out that the account did not have any money. I called Remitly on November 17, 21, 24, and 27 and every time I called I get the...Read more
I didn't like
- I am still waiting for a resolution to my complain
Do you have something to say about Remitly? What happened? What can we help you with?