Contact Remitly

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Summary of Remitly Customer Service Calls

129 TOTAL CALLS
91% SUCCESSFUL CONNECTIONS
05:54 AVG CALL DURATION
13% ISSUES RESOLVED

Customers Contact Remitly to Ask about:

Shipping and Delivery:

  • “Tracking a transaction”

Payments and Charges:

  • “I want to know if these my last payment”
  • “Payments not going through”

Account:

  • “I want to delete my other account(vanessamostaza@gmail.com)”

Other:

  • “Mistake of spelling of receiver”
  • “I have not received the money”
  • “Coss939@gmail.com”

About Remitly

Top 5 Likes about Remitly

Bizarre and misleading

Top 5 Dislikes about Remitly

No help for emergency situations, Unable to deliver on promise, Too bad, Poor service, Irresponsiblity

Summary

Co-founded by 3 entrepreneurs passionate about technology, Matt Oppenheimer, Josh Hug, and Shivaas Gulati, Remitly is a platform allowing customers in Canada and the U.S. to easily transfer money to friends and family living in Mexico, India, or the Philippines etc. The company has its corporate office in Seattle, Washington. Remitly offers 2 packages for money transfers: free economy option taking up to 3 working days to process and express one starting from $3.99 per instant transaction. The money transfer agency deals with clients who are at least 18 years old submitting a request for transition on their own behalf.

Remitly reviews and complaints

Remitly is ranked 23 out of 170 in Cash Services category

Area Served

USA

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Remitly Stats

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Number of Reviews

No reviews for this period.

Number of Comments

No comments for this period.

Number of Calls

No calls for this period.

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A company's rating is calculated using a mathematical algorithm that evaluates the information in your profile. The algorithm parameters are: user's rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future

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