Contact Remitly Customer Service
Remitly Phone Numbers and Emails
Toll-Free Number:
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(888) 736-4859
Customer Service:
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(206) 535-6152International
Emergency/ Hotline:
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(844) 604-0924English and Spanish
Remitly Emails:
How to Contact Remitly Customer Service?
Most Popular Number:
| Total calls: 3 676 | Issues resolved: 269 | Last call: Jan 24, 2025 |
Remitly Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Remitly Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Remitly is 8887364859. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Remitly may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Remitly Customer Service is rated at 1.9 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Remitly is 8887364859. 75% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Remitly may ask you for the following information to identify you as a customer: first and last name, email or address or zip code.
People call Remitly mainly because of request for information, account, payments and charges.
33% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Remitly is service@remitly.com. 99% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
Contact Information
Remitly Website:
Remitly Help Center:
Corporate Office Address:
Remitly Customer Service Reviews
It was efficient and quick. I wouldn't hesitate to recommend Remitly to anyone who is in a hurry to send funds to where it to be.
Its just normal, ok service. The custommer service guy, could have spoken better english, otherwise than that there were no issues with customer service
With me the happened was my transfer was on hold for some problems and they solve it immediately and customer service was excellent they replied quickly and solve it very fast they are doing great job i am so happy with remitly and I always countinue with remitly and thank you so much for solving problems..
How Good is Remitly's Customer Service?
Summary of Remitly Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Remitly?
Payments and Charges Question:
- “Transaction code cancelled”
- “Payment”
- “Transaction isues”
Request for Information Question:
- “Any information”
- “Money transfer verification”
- “I have a question”
Account Question:
- “I forgot my password”
- “To verify my identity”
- “Funds were hacked”
Shipping and Delivery Question:
- “I didn't receive my money”
- “Didn't get my money”
- “Money not delivered”
Activation/ Cancellation Question:
- “I canceled one transaction but I never get my money back”
- “Transfer cancelled”
- “Transfer cancel”
Return/ Replace Question:
- “Change location to pick up money”
- “Change delivery method”
- “Number has change”
Refund Question:
- “My money have not been refunded to me”
- “I send money and refused to go through and yet to refund it”
- “Refund”
Product/ Service Question:
- “Transfer failed”
- “Problem with transfer”
- “Problem with sending money”
Staff Question:
- “Has lost my service need to get it up and running again”
- “To talk to customer service”
- “Delayed service”
Website/ Application Question:
- “Why my application feel to transfer money, say I have another account”
- “Open the app on my new phone”
- “Remitly app told me to call”
Cards Question:
- “Card been declined”
- “Unable to authorize my card”
- “My card is dubbel conected”
Employment Question:
- “Inquiring about jobs availability”
Other Question:
- “Hepl”
- “Porvuna tranferensia”
- “Unable to transfer”
Compare Remitly Customer Service To
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