Contact Remitly Customer Service
Remitly Phone Numbers and Emails
Toll-Free Number:
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(888) 736-4859
Customer Service:
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(206) 535-6152International
Emergency/ Hotline:
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(844) 604-0924English and Spanish
Remitly Emails:
Remitly Customer Service Overview
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Remitly Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Remitly is 8887364859. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Remitly may ask you for the following information to identify you as a customer: first and last name, email or phone number.
The aggregated data is based on calls made from PissedConsumer.com website and questionnaires provided by PissedConsumer.com users.
Remitly Customer Service is rated at 2 out of 5. Consumers who contact the company are mostly dissatisfied. More commonly used way of contact is by phone.
The best phone number to call Remitly is 8887364859. 76% of consumers used this number to address their issues and concerns. It is also considered the best number to call, as 75% of customers reported contacting a real person successfully.
The average hold time is up to 3 minutes. The longest wait times are on Wednesday, while the shortest are on Sunday. The average call time is 6 minutes.
Be prepared for the call as Remitly may ask you for the following information to identify you as a customer: first and last name, email or phone number.
People call Remitly mainly because of request for information, account, payments and charges.
22% of the consumers who called the company’s customer support stated that their issues were resolved.
Most customers feel very satisfied after talking to customer service representatives.
The best email to contact Remitly is service@remitly.com. 98% of customers use this email address to address their issues and concerns.
Customers evaluated the effort they needed to make to contact customer service as easy.
How to Contact Remitly Customer Service?
Most Popular Number:
| Total calls: 4 107 | Issues resolved: 301 | Last call: Jan 24, 2026 |
Contact Information
Remitly Website:
Remitly Help Center:
Corporate Office Address:
Remitly Customer Service Reviews
I am very happy with the service I received. The agent resolved my problem very well. I highly recommend his work.
How Good is Remitly's Customer Service?
Summary of Remitly Customer Service Calls
CALLS
DURATION
RESOLVED
Top Reasons of Customers Calls
Consumers Call the Most From
Why Do People Call Remitly?
Payments and Charges Question:
- “My Payment is vry long time waiting”
- “Reimbursement”
- “Fraud 2 transaction”
Request for Information Question:
- “I sent money yesterday to my sister she didn’t received it.I need help”
- “Need to know why money sent need verification”
- “Send money today . It was said the verification”
Account Question:
- “Suspended account”
- “Account not working”
- “Can not sign in”
Shipping and Delivery Question:
- “Money not received”
- “My money not arrived”
- “Send delay”
Activation/ Cancellation Question:
- “Canceld my send money”
- “Cancellation”
- “Cancel transaction”
Return/ Replace Question:
- “Need to change method of payment”
- “Return transfer”
- “Change my new bank number”
Refund Question:
- “My refund”
- “Refund”
- “Refund pending”
Product/ Service Question:
- “Error transfer”
- “Failure delivered of payment option”
- “Problem with remittance”
Staff Question:
- “Customers service”
- “Has lost my service need to get it up and running again”
- “To talk to customer service”
Cards Question:
- “What to add new bank card”
- “Unable to authorize my card”
- “My hard my new bank card number”
Website/ Application Question:
- “App”
- “I transfer money from Swedish bank to bank of America through the remitly app and the money was taken from my account and then the transfer worked but now out of nowhere I get a message from remitly that it was canceled and that it didn't work but I”
- “Why my application feel to transfer money, say I have another account”
Employment Question:
- “Inquiring about jobs availability”
Other Question:
- “Claim lost transfer”
- “Dinero enviado y no recibido”
- “I need to send money”
Compare Remitly Customer Service To
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