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Remitly is not depositing money to my India bank account on time. I initiated a money transfer on May 1 and received email saying funds will be available on May 5, 2017 @ 1.05pm PDT. However they did not do any action on it for 2 days. On May 3 I received a call saying...
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1.2
I didn't like
  • Remitly did not satisfy their promise
#1043589
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I used this service a couple times before, some times the asked for more information I just call and they fixed. But the last time they made me call twice and when I was trying to get the money I couldn't then I got mad and I cancel the transaction but they told me...
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2.5
#1043226
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One of the worst experiences I had while sending money was with Remitly. It has been one year now, but the recipient has not yet received the money. I have called Remitly more than 100 times I guess, but they will always say that they are working on it. They never...
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1.0
I liked
  • Bizarre and misleading
I didn't like
  • Customer dis-service
  • Unable to deliver on promise
  • Irresponsiblity
#1042351
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I tried to send money to my parents for emergency use. After clicking submit they put my transfer on hold and I received an email asking for supporting documents so that they will transfer my money. I scanned the my drivers license and sent it to them. I got a reply...
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I didn't like
  • No help for emergency situations
#1038625
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First time i sent money to my niece it was ok, exchange rate is high , the TF is perfect & my niece got it on time. The second time is the same , they had a good service but this time when i was planning to send again for my niece tho it's not that much but got so...
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1.6
#1020746
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My transaction was put under review . I called and talked to the security agent and after 10 min conversation where I explained all the details of the transaction ( to whom, why , from where, when etc) she stated that my transaction is approved and the funds will be...
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Anonymous
J Moses

Yes, when I went to send money, this afternoon, I was limited to ~$2900. The site indicated that I must appeal this limit by applying for a limit increase. Applying, then, amo...

I liked
  • Bizarre and misleading
I didn't like
  • Customer dis-service
#1018588
Reply to reviews
I started a transfer Friday morning thru Remitly for the first time without knowing the nightmare i was about to go thru, i send money to Mexico at least once a week via xoom.com and I've been doing this for the last 7 years with no problem but, I've been seen...
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3.6
#1014659
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I have had the worst experience with Remitly. I needed to send money to India before end of the Friday, Feb 24th 2017. I checked their wesbite and made a transaction on Monday 20th Feb 2017 and on the transaction History, the money available date shows as Feb 24, 2017...
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1.5
I didn't like
  • Policy on reversal
  • Irresponsiblity
  • No help for emergency situations
#1013380
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Remitly Money Transfer Review from San Juan, Manila
I sent money through Remitly and need to be picked up from Cebuana Luhuiller to my sister in law but for the second time she was given hard time and told her it was an error although I sent the proof of transaction through Remitly but still did not believe her and has...
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#805847
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Since my husband is sending money tru remitly and to be pick up in any m.lhuiller. stated there that my pay out is in dollar currency,....... sadly as always frim one branch to another one answer wala po kaming dollar peso n lang po. Ano yan laht ng branch wala? ...
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Roxas, Capiz
#695109
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